Our mission is to bring you the great sit-stand products, guaranteed! We also vow to offer you the fast and reliable shipping available. Please view our policies below; if you can’t find what you’re looking for, just give us a call at (855)421-2808 and we will be happy to assist you.
Shipping & Handling
We ship to 48 states in the U.S. via FedEx for free. If you’re shipping to Alaska or Hawaii, you will be charged the FedEx posted rate. For orders shipping to Puerto Rico, or any country other than the U.S., please give us a call at (855)421-2808. The processing time for orders is the same day as you order. After that, delivery time within the United States is 3-5 days. Please keep in mind that when things happen like national holidays, inventory shortages, shipping carrier delays, customs delays, extreme weather, and other scenarios that we unfortunately have no control over, this time may vary. Thank you for your patience.
We want you to be completely satisfied with your purchase, and strive to provide expert guidance to help you choose the best possible products for your needs. We also understand that sometimes a product just doesn’t quite fit. That is why we make returns easy, you are free to return almost any item within 30 days of receipt.
Please send us emails about your return request with order number included, and if could please let us know why you want to return. A Return Merchandise Authorization (RMA) number is required for all returns. Returns are processed and credited within 7 to 10 days of receipt.
- A 30 day risk free policy applies to all items.
- All items must be returned in their original factory packaging and in “like new” condition. Items returned in other than “like new” condition may be subject to additional restocking fees. Returned items are subject to inspection prior to issuing credit.
- All returned items must be unassembled and repackaged in the manner they were originally received. Items not returned in this condition may be subject to additional restocking fees.
- Shipping costs are not refundable. Customers are responsible for round trip shipping on returned items and let us know the tracking number of the shipment. If we offer pre-paid shipping label to you, the shipping costs will be deducted from your refund.
Tracking Your Order
You should receive an email showing your shipment notification and tracking information shortly after you’ve placed it. Orders can be tracked at https://www.fedex.com. If you have any shipping concerns please call us at (855)421-2808 for assistance.
In the event an item you’ve ordered is out of stock, we will ship the items available and ship the out of stock item(s) as soon as they become available via an expedited method at no cost to you.
No Shipping Days
FlexiSpot will be closed the following days in 2017. No orders will ship these days, but you can still order through the website as usual.
New Years – Friday, January 1, Memorial Day – Monday, May 30, Independence Day – Monday, July 4, Labor Day – Monday, September 5, Thanksgiving Day – Thursday, November 24, Day after Thanksgiving Day – Friday, November 25 and Christmas Day Holidays.